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FAQ

General Questions

Yes. Our website processes all of the information by using the latest security technology.

If you choose to store your personal information in our system for future purchases when checking out, it is securely stored in our e-commerce database.

Absolutely not. We do not sell, trade, or share any of your information with anyone under any circumstances.

Credit cards are charged at the time the product is shipped.

We strive to meet and exceed each customer’s expectations on every product we sell. If you have any issues please contact us at 866-518-5858, by live chat or submit a request on our “contact us” page.

There are various ways of finding a product. You can browse our online store through categories by clicking on the main menu button links to find what you are looking for, you can also click on ‘search’ and type a search term related to what you are looking for and all corresponding results will be displayed. If there is something you are looking for but are unable to find it, please contact us at 866-518-5858, by live chat or submit a request on our “contact us” page.

  • Call us toll free at: 866-518-5858
  • Live chat with us: (Mon-Fri 8am-5pm)
  • Email us at: sales@amerifiber.com
  • Or submit a request in the “contact us” section of our website and we’ll get right back to you!

Placing an Order FAQ

Call 866-518-5858 to speak with one of our sales engineers or email sales@amerifiber.com

Contact your sales engineer or click here to schedule a meeting time.

Yes – Contact your sales engineer

Stock products ship within 24hrs
Custom products less than 2 weeks

Send us your bank info and 3 trade references.

Contact your sales engineer (KATE: note you can also use and pull the warranty info from our current web page, maybe include a link to it etc)

Set up a call to discuss sample needs with a sales engineer

Yes, compliance certification needs to be requested at the time of quote/order placement.